Pub. 17 2020 Issue 2

President's Message	2
Executive Vice President's Message	4
Washington Update	8
How a Custom Consultative Approach to Mortgage Portfolio Solutions Makes All the Difference	10
The Coronavirus Pandemic: Running Around in Circles Looking for an Answer - Opinion	12
Three Steps to Assess Customer Profitability Post-COVID-19	16
Foreclosure Protection: Where Are We Now?	18
5 Ways Your Financial Institution can use Digital Tools to Connect With Customers During COVID-19	20
Bank News	23
Bankers on the Move	24

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